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We are Here to Support You

Transactors - Reach us during office hours via ucpathcsc@ucr.edu, or call at 951.827.9500

UCR Employees - For questions about UCPath:

  • Campus Support Center:  UCR’s local support center to answer UCR UCPath and payroll questions, as well as HR and benefits-related inquiries.
    Phone: 951.827.9500 Email:  ucpathcsc@ucr.edu, ucpathhelp@ucr.edu
  • UCPath:  Log in to UCPath Online. Select the yellow “Ask UCPath Center” button in the top right of your browser window to send a secure message  or virtually “chat” live with a UCPath Center associate between 8 a.m. – 6 p.m. about a variety of topics. You can also call the UCPath Center Monday – Friday 8 a.m. – 5 p.m., excluding holidays, at 855-982-7284.

News & Updates

UCPath Online is changing to an Improved Fluid Navigation this October for the following stakeholders: transactors and inquirers. This change will have no effect to the general employee. The goal of Improve Navigation is to enhance the UCPath transactor experience by deploying Fluid navigation; an intuitive, modernized solution that will work on all devices. This project is intended to make finding transactions easier and reduce clicks by adjusting how transactors navigate to information. It will not change any transactions – just how you navigate. 

Learn more here

Updated Offboarding Process (Changes)

There is a change to the updated offboarding process that was rolled out last month. As mentioned before this new process will require adjustments and updates as we move forward to ensure it is feasible for our campus and also accounts for exceptions, exclusions, and scenarios that impact the turnaround time. With that said, please review the changes below:

What has changed since we implemented the updated offboarding process?:

  • At this time, the UCPath Center cannot support the 72-hour turnaround time for final pay for non-represented, voluntary termination employees. This means that voluntary non-represented employees will continue to receive final paychecks on the next on-cycle check date.
  • Please continue to provide the 1-day turnaround (where each stakeholder: employee, supervisor, Dept HR/AP staff, SSC should send information to the next level within 1 business day) so we can streamline the final pay process and make it as efficient as possible on our campus.

When will the 72-hour process update take place?

  • At this time there is no ETA on when UCPath will implement the 72-hour rule for final pay for non-represented voluntary terminations. However, as we receive more information we will provide updates to all stakeholders. In the meantime, please continue to provide termination information within the 1-day timeframe.

As a reference, over the past eight months, the UC Office of the President (UCOP) along with the UCPath Center (UCPC) and all 20 UC Location teams have been working to review and streamline the offboarding process to add additional efficiencies including speeding up the turnaround time to issue final paychecks for ALL employees (represented and non-represented) who separate voluntarily. Learn More Here

 

 

AB119

State Assembly Bill 119 (AB119) signed into law in 2017, contains a legal requirement for public institutions to have available the physical location of a represented employee’s “workstation”. UCOP Labor Relations is providing oversight and guidance for this effort and requires each UC location meet the compliance requirement in AB119 by the end of the calendar year (UCOP) to avoid legal ramifications. This requires updates to the UCPath System no later than December 2021 for all employees.

Learn more about how UCR is implementing and working on this effort

With the UCPath upgrade successful completed on December 13, 2021, users may need to:

  • Recreate certain UCPath online bookmarks. If a previous bookmark no longer works, users can navigate back to that page and recreate it.
    • It is recommended to use the UCPath online bookmark feature vs browser bookmark
  • Clear browser cache if any issues arise when first logging back into UCPath

As a reminder, for the best UCPath Online experience, please use one of the following web browsers:

Note: Internet Explorer 11 is no longer a supported browser.