We are Here to Support You

Transactors - Reach us during office hours via, or call at 951.827.9500

UCR Employees - For questions about UCPath:

  • Campus Support Center:  UCR’s local support center to answer UCR UCPath and payroll questions, as well as HR and benefits-related inquiries.
    Phone: 951.827.9500 Email:,
  • UCPath:  Log in to UCPath Online. Select the yellow “Ask UCPath Center” button in the top right of your browser window to send a secure message  or virtually “chat” live with a UCPath Center associate between 8 a.m. – 6 p.m. about a variety of topics. You can also call the UCPath Center Monday – Friday 8 a.m. – 5 p.m., excluding holidays, at 855-982-7284.

News & Updates

This year’s open enrollment period will start Thursday, October 28, 2021, at 8 a.m. and end Friday, November 19, 2021, at 5 p.m.

This is a change from our usual open enrollment deadline of the Tuesday before Thanksgiving; however, this still allows more than three weeks to make benefit choices.

For more information, visit UCnet.

UCPath webinars:

UCPath will host open enrollment webinars starting at the end of October into November. We will provide dates and registration details in a future communication.

UCPath PeopleSoft Update Manager (PUM) Upgrade Project

The UCPath system is over 20 versions behind the current Oracle PeopleSoft Human Capital Management System! 

The UCPath Center (UCPC) and the University of California Office of the President recently launched a system-wide UCPath upgrade project. All locations, including UC Riverside, will be collaborating with UCPC on this effort. 

What is the UCPath PUM Upgrade? 

The UC system-wide payroll, benefits, human resources, and academic personnel system, UCPath, will get a technical upgrade in fall 2021. The UCPath system is currently on version 17 of Oracle PeopleSoft Human Capital Management (HCM), the most-recent version at the time of UCPath launch in 2016.

The UCPath PUM upgrade project brings UCPath to the current version of the Oracle PeopleSoft HCM application. This project is expected to be completed by December 2021. Going forward, regularly scheduled UCPath upgrades will take place every 6 to 12 months.  


UCR Is Now Live With RI (Reporting Instance), Replacing the daily DDODS burst from UCPath!

The transition to RI replaced the daily ODS file on February 26th and now allows for PULLING data from UCPath into HRDW and the rest of the campus downstream systems.  RI has proved to be a more stable/predictable way to bring UCPath data to our local campus systems.

More detailed information:

The reason for the change: RI Benefits:
  • Challenges with DDODS scalability – resulting in DDODS missing the expected delivery window
  • Complexity of affiliation rules / filtering – causing data quality issues
  • Requests to add new tables cannot be supported
  • Unsustainable maintenance
  • Near real time data from the time we schedule our update
  • Greater flexibility to access the data as needed
  • Improved data quality due to simplified and reduced number of affiliation rules
  • Ability to add additional tables – with less IT effort
    • Locations can request additional tables during deployment (as well as ongoing)
  • Provides greater access to data while minimizing impact to the production environment
  • Reporting Instance will be the single source of data for all downstream applications 


Paycheck reminders for the new year

New year, new paycheck! Paid bi-weekly? Your December paychecks covered your January health insurance premiums, so they may have looked different, too.

Here are a few changes to look out for on your first paycheck of the new year.

New benefits

Did you enroll in any new benefits during Open Enrollment, or change your contribution to your Flexible Spending Account? You’ll start seeing deductions for your 2021 premiums in your January paycheck, or in your December paychecks if you’re paid bi-weekly. Whether you’re paid monthly or bi-weekly, your 2021 FSA contributions will begin with your first paycheck in January.

A couple of additional reminders for members of the UC Health Savings Plan:

  • Confirm both your payroll deductions and UC’s contribution to your Health Savings Account.
  • If you’re contributing less than the IRS maximum for 2021 (increased to $3,600 for single coverage or $7,200 for family coverage, including UC’s contribution), it’s not too late to increase your contribution. And remember — the IRS allows people who are 55 or over to make an additional “catch-up” contribution of $1,000 a year.
Changing costs

Though UC works hard to keep costs for its medical plans stable, you may see a change in your premiums even if you didn’t change plans. Changes to employee contributions for single coverage across all pay bands range from increases of $0 to $12 per month.

Retirement contributions

UC’s voluntary Retirement Savings Program offers a convenient, tax-advantaged way to save for retirement. Check to make sure your contributions are where you’d like them to be. If you transitioned from casual to career status, you may see changes to your deductions for retirement benefits.

Tax changes

Depending on your situation, you may see a change in your January paycheck:

  • The OASDI (old age, survivors and disability insurance) tax will be withheld from income up to $142,800 in 2021. If you reached the maximum last year, your deductions will restart in January.
  • The Additional Medicare Tax will restart if your salary and wages exceed $200,000 in a calendar year.

If you have any questions about your paycheck, you can contact UCPath.

One final reminder – Be W-2 savvy

The deadline to request an electronic W-2 was Jan. 15, 2021. If you’ve signed up online, all notifications about your W-2/W-2c will be sent to your preferred email address on file in your benefits account, so make sure your contact information is up to date.

Remember that UC does not send actual W-2 statements to employees by email or text. You must sign in to UCPath using a safe, known link to view your electronic W-2 (if you enrolled to receive one). If you receive an email or text that has a link or an attachment for viewing your W-2, it is a phishing scam designed to gain your private information. Do not open any attachments or click on any email links that claim to give you access to your W-2!