R'Shared Service Center (R'SSC)

The mission of R’Shared Service Center (R’SSC) is to provide cost effective and high quality business support, and administrative services that are vital to ensure excellence in UCR's teaching, research, and public service; consistent with campus growth, enabling technology and enhanced customer service. 

As a service organization, the R’SSC performs high-quality routine payroll, financial, and administrative transactional services. We are committed to providing a premier service experience for all clients that consistently exceeds their standards of service, quality, value and excellence.

Population Served


Clients Served

Services Provided

Payroll & Time Reporting

  • Update employee payroll and personnel records 
  • Enter merit/wage increases, FAU changes and Salary Cost Transfers
  • Process and audit timesheets 

Leave Administration

  • Evaluate leave eligibility and prepare leave paperwork
  • Monitor leave utilization
  • Audit and report on leave process 


  • Schedule meetings
  • Process New Hire paperwork
  • Complete background checks 


  • Collect final timesheets
  • Prepare final pay paperwork
  • Coordinate final payments 

Contact Us

RSSC Roles

Tomika Coates 


(951) 827-8238


Jessica Illingworth

Onboarding Lead

(951) 827-6029


Sonja Dawson

Payroll Lead

(951) 827-8249


Brenda Montes

Finance/Internal SSC Lead

(951) 827-6042


Cierra Covarrubias

WFA Lead

(951) 827-6590


Mailing Address

Intellicenter Center 

UC Riverside 

14350-1 Meridian PKWY

Riverside, CA 92518



Monday - Friday