UCPath Campus Support Center

Employee Links

At Your Service Online (AYSO)

Use AYSO for historical earnings statements and W-2s (pre-2018).

UCRAYS

For retirement information, go to UCRAYS.

TimeKeeping

Use your current system to report work time; it will interface with UCPath.

For Questions or Help

Visit your department contact first (Department payroll, supervisor, HRBP, etc.). If you need additional help contact your Shared Service centers. You can also call UCR’s local Campus Support Center (CSC) at 951.827.9500 or email at ucpathcsc@ucr.edu for general question, and inquires that require resolution you can email ucpathhelp@ucr.edu

About UCPath

• What is UCPath

  UCPath = UC Payroll, Academic Personnel, Timekeeping, Human Resources

  UCPath is a project launched by the University of California (UC) to modernize its current payroll system, which is more than 35 years old. Once UCPath is live at all locations, all employees will use the same system. This new technology will unify and standardize payroll, benefits, and human resources for all UC employees. It will increase efficiencies in working together and sharing information systemwide so we can better focus on our core mission of teaching, research, and public service.

  UCPath launched at UCR in January 2018. With UCPath online, employees and managers have 24/7 access to view and manage personnel information and benefits, view pay statements, sign up for direct deposit, update tax withholdings, see vacation and sick leave balances, and more. For questions and help, employees will still go to their local contact, ucpath.ucr.edu or contact UCR's Campus Support Center at ucpathcsc@ucr.edu 

• What is the UCPath Center?

  The UCPath Center is also part of the UCPath project and is the shared services hub for the UC system where payroll, benefits, and human resources information will be centralized and where staff will provide individualized support to UC employees in partnership with the Central Support Center. UCR transitioned to UCPath on January 1, 2017.

  For more information about the UCPath Center, please visit https://www.ucop.edu/ucpath-center/ or login to UCPath and submit a question by clicking on the “Ask UCPath Center” button. You can also call 855-982-7284 (Monday–Friday, 8 a.m.–5 p.m. PST) to speak with an associate.

• What is UCPath Online?

  UCPath Online is a self-service tool that gives employees 24/7 access to UC employment information based on their role. Similar to the current At Your Service Online (AYSO) website, UC employees will be able to log into the portal from mobile devices and computers at work or home. They will have the ability to view and update personal information, view paychecks, sign up for direct deposit, update tax withholdings, view or enroll in benefits, see vacation and sick leave balances and more. The UCPath portal has tutorials available for most tasks and users will have the option to submit inquiries through the “Ask UCPath” feature. 

Top Questions

• How can I get my W2?

  For active employees, if you signed up for an online W-2, you can view via Income & Taxes > View Online W-2/W-2C and click "View a Different Tax Year" in upper right.

  For terminated employees, you will access via the former employee portal. If you need assistance with access, please reach out to UCPath Center at (855) 982-7284

  For 2017 and prior, if you signed up for an online W-2, you’ll be able to view or print it from AYSO. If you have trouble accessing AYSO, please reach out to ucpathhelp@ucr.edu

• What if I cannot login - Auth-0510 error message?

  Logging into UCPath

  If someone is unable to log into UCPath due to an AUTH-0510 Error, it could be for various reasons:

  • No SSN
  • No Business Email
  • NetID missing in UCPath
  • SSN is not in Banner*

  To correct first three, please email the CSC Team at ucpathcsc@ucr.edu. We will review and create a ticket with the ITS team to correct.

  *To update SSN in Banner:

  Please bring your social security card (and photocopy) to the Highlander One-Stop Shop (HOSS) to update your social security number. You will need to fill out a change form and attach the photocopy of your SSN card.

• Moved? Update Your Address Now on UCPath Online

  If you have recently moved, remember to update your address on UCPath Online.This is especially important if you receive paper paychecks mailed to your address on record. Direct Deposit is still the safest and fastest way to get paid. Please consider signing up for Direct Deposit on UCPath Online.

• How to Manage Your Direct Deposit

  Getting to the Direct Deposit Page

  Access the UCPath Online website at https://ucpath.universityofcalifornia.edu/.

  You will be asked to login with your UCR netID. Multifactor authentication is required to access the UCPath Center website. After you're logged in, navigate to the Direct Deposit Page:

  • From the Dashboard: Income and Taxes > Direct Deposit
  • From the Menu: Employee Actions > Income and Taxes > Direct Deposit

  Before you change your direct deposit information, you must validate your identity. UCPath randomly displays one of the security questions set up on your profile. If you cannot answer it, you will be asked to validate your identity by other means.

• How do I update my security questions in UCPath?

  To set up or change your security questions in UCPath you’ll need to:

  1. Go to the UCPath Security Question Setup page.
  2. Type your date of birth, the last 4 digits of social security number, and then click Submit.
  3. Select your five questions and provide answers with minimum of four characters, then click Submit.
  4. A confirmation message appears. You have successfully updated your security questions. Click OK.

  For step-by-step instructions or simulation, go to the UCPath Help site Set Up Security Questions and Answers page. Please select See It!, Try It! or Print It!.
  Your security questions will randomly display when you view or update information in UCPath pages: Direct Deposit, Paycheck W-2 W-4 (State and Federal), Benefits Summary, Dependent Coverage, Life Events/Benefits Changes, Enroll in Benefits and Personal information.

• DCP - What is FICA Exemption?

  Please see the following regarding how students qualify for FICA exemption:

  • In general, a student must be working less than 80% and enrolled in a minimum of 6 units during the academic quarter in order to qualify for the exemption.
  • During the Summer Session, the exemption will require registration and enrollment in:
    1. 4 units in either session (3 wk, 5 wk or 7 wk)
    2. 8 units in a 10 week session
  • Students who do not meet the half-time enrollment requirement will be required to contribute 7.5% of their earnings to the Defined Contribution Plan (DCP) and 1.45% to Medicare. For a complete outline of the University of California, Office of the President (UCOP) policy and exceptions, please visit: https://www.ucop.edu/financial-accounting/_files/StudentFICAGuidelines1.pdf